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Return and Refund Policy
We strive to ensure your satisfaction with every purchase made on cbspd.com. If you are not entirely satisfied with your purchase, we're here to help.
1. Returns:
You have 24hours to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you must have the receipt or proof of purchase.
2. Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
3. Shipping:
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Contact Us:
If you have any questions on how to return your item to us, contact us at orders@cbspd.com .
Please note that personalized and custom-made items may not be eligible for return unless there is a defect or error on our part. We reserve the right to refuse returns on items that do not meet our return policy criteria.
This Return and Refund Policy is subject to change without notice. It was last updated on December 2023 .
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