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Shipping Policy
1. Order Processing Time
Orders are typically processed within 1-2 business days (excluding weekends and holidays) after payment confirmation. In cases of high order volumes or special promotions, processing times may be extended, and customers will be notified accordingly.
2. Shipping Methods and Carriers
We offer the following shipping methods:
Standard Shipping: Estimated delivery within 5 business days.
Express Shipping: Estimated delivery within 2 business days.
Carriers used may include Delhivery , DTDC, etc. Customers can select their preferred shipping method at checkout.
3. Shipping Rates
Orders are typically processed within 1-2 business days (excluding weekends and holidays) after payment confirmation. In cases of high order volumes or special promotions, processing times may be extended, and customers will be notified accordingly.
4. International Shipping
We offer international shipping to select countries. International shipping costs and delivery times vary based on the destination. Customers are responsible for any customs duties or taxes imposed by their country.
5. Order Tracking
Customers will receive a shipping confirmation email with a tracking number once the order has been dispatched. Tracking information allows customers to monitor the status and location of their package.
6. Delays and Issues
CBS Publishers and Distributors pvt Ltd is not liable for shipping delays caused by factors beyond our control, including but not limited to weather conditions, customs delays, or carrier issues. We will make every effort to notify customers of any significant delays.
7. Lost or Stolen Packages
We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier. Customers are advised to provide a secure shipping address and contact the carrier directly if any issues arise.
8. Address Accuracy
Customers are responsible for providing accurate shipping information. Inaccurate or incomplete addresses may result in delayed delivery or additional charges for address correction.
9. Returns Due to Failed Deliveries
If a package is returned to us due to unsuccessful delivery attempts or incorrect address information provided by the customer, additional shipping charges may apply for reshipment.
10. Contact Information
For inquiries regarding shipping or to report any issues, please contact our customer service at orders@cbspd.com .
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